ITC, Inc.
  • 25-Nov-2018 to 24-Jan-2019 (CST)
  • Operations
  • Peoria, IL, USA
  • Full Time

The Process Control Engineer provides on-site assistance & leadership to our customer's supply base in the execution of Advanced Product Quality Planning (APQP), the implementation of process control and the deployment of a continuous quality improvement process. To ensure that suppliers can meet expected requirements for certification and quality of purchased materials. Deliver Global Leverage with Local Service Excellence. The primary responsibilities of this position are to work with suppliers to ensure that robust process controls are in place to prevent nonconformities, to continuously monitor suppliers key manufacturing processes and quality management system for improvement opportunities and to assist suppliers with APQP activities to ensure production readiness for New Product Introduction (NPI).

  • Responsible for the supplier's processes from design concept to the end of product life.

  • Ensure the adequacy of the supplier's quality management system and the capability of people, training, tooling, fixturing and equipment.

  • Provide technical support during start-up activities.

  • Ensure that APQP activities related to process control are being performed by the supplier.

  • Monitor supplier adherence to Process Change Notification (PCN) (for changes driven by Supplier and Caterpillar) on a timely and cost-effective basis. Helps suppliers extract value from the APQP process.

  • Manage suppliers project plans and activities to ensure product meets expectations.

  • Ensures all relevant requirements and related changes are thoroughly documented.

  • Review APQP documentation (e.g., Process FMEA, Process Control Plans, Gage R&R).

  • Participate in process FMEA for suppliers manufacturing processes.

  • Audit process control implementation and effectiveness.

  • Validate process capability.

  • Ensure PPAP completion and approval prior to delivery of new parts.

  • Ensure resolution and implementation of robust solutions for quality problems associated with purchased materials and engineering issues.

  • Responsible for the review, approval and validation of 8D permanent corrective action plans. Performs quality management system audits and Supplier Evaluation Surveys (SES), including assessments of potential new suppliers.

  • Support SPQ projects.

  • Participate in the development of Supplier quality metrics.

  • Participate in Supplier Performance Management Reviews (SPM).

  • Support MQ11005 certification and 6 Sigma initiatives with suppliers.

  • Executes assigned activities from Concurrent Product and Process Development (CPPD), New Product Introduction (NPI) and Continuous Product Improvement (CPI) teams.

  • Work with suppliers to reduce waste and improve supplier process capability and efficiency.

  • Must be knowledgeable of technological developments and trends to guide commodity teams in advancements of design, quality and manufacturing while relying on technical process stewards for more advanced issues.

  • Must have a thorough working knowledge of quality initiatives.



  • A bachelor's degree (or equivalent experience) preferably in engineering;

  • Minimum of three years of job-related experience;

  • Engineering or manufacturing background plus familiarity with manufacturing processes used to produce components and assemblies;

  • Knowledge of shop operations;

  • Good interpersonal communication, analytical, leadership and project management skills to develop a cooperative working relationships;

  • Capable of using and demonstrating statistical and problem-solving tools.

Highly Desirable:

  • Quality engineering certification

ITC, Inc.
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